Emergency Contacts
Learn how to add and manage Emergency Contacts who will serve as first points of contact to alert your Authorised Representatives when something happens to you.
Emergency Contacts are trusted individuals who serve as the first point of contact when something happens to you. They can quickly alert your Authorised Representatives without having direct access to your will information.
Emergency Contacts can:
- View a list of your Authorised Representatives (names only)
- Send notifications to all representatives at once
- Alert representatives in case of emergency or death
Emergency Contacts cannot:
- See your will document locations or details
- View Representative email addresses or contact information
- Access any of your documents or files
- Modify your account settings or information
Add an Emergency Contact
Adding an Emergency Contact is straightforward. They'll receive an email invitation to accept their role.
How to Add:
Navigate to Dashboard → Emergency Contacts
Click Add Emergency Contact
Enter the required information:
- • Full name (first and last)
- • Email address
- • Phone number
- • Relationship to you (e.g., "Brother", "Close Friend")
Click Send Invitation
What Happens Next?
The Emergency Contact will receive an email invitation with instructions to create an account (if needed) and accept their role. The invitation is valid for 7 days.
Manage Emergency Contact Invitations
Track invitation status and resend invitations if needed. Emergency Contacts appear in your dashboard with their current status.
Invitation Statuses:
Pending
Invitation sent, waiting for contact to accept
Active
Contact accepted and can notify your representatives
Expired
Invitation expired after 7 days without acceptance
Update Contact Information
Keep your Emergency Contact information current by updating their details as needed.
How to Update:
Go to Dashboard → Emergency Contacts
Click the Edit button next to the contact
Update their information and click Save Changes
Important Note
Note: You can update name, phone number, and relationship. To change email address, you'll need to remove and re-add the contact.
Remove an Emergency Contact
If you need to remove an Emergency Contact, you can do so from your dashboard.
How to Remove:
Navigate to Dashboard → Emergency Contacts
Click the Remove button next to their name
Confirm the removal
The number of Emergency Contacts you can add depends on your subscription plan:
Free Plan (Bronze)
Up to 1 Emergency Contact
Silver Plan
Up to 3 Emergency Contacts
Gold Plan
Up to 10 Emergency Contacts
Select people who:
- Are likely to know first - Family members or close friends who would be informed if something happens to you
- Are reliable - People you trust to act promptly in notifying your representatives
- Live nearby - Those in your local area may hear news more quickly
- Understand their role - Make sure they know they're expected to notify your representatives when needed
- Can be different from representatives - Emergency Contacts and Authorised Representatives can be different people, or the same